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DANA deposit and withdrawal

DANA is Indonesia's fastest-growing digital wallet. markashack supports DANA for both deposits and withdrawals. To deposit via DANA, log in to your account and select the DANA payment method. Enter your desired amount in IDR (minimum our welcome offer, typical maximum our welcome offer depending on your DANA account limits). A payment prompt opens your DANA app; confirm the transaction. Funds arrive in your markashack account within subject to verification. Withdrawals are equally fast: navigate to the withdrawal page, select DANA, and enter your DANA phone number. markashack processes the withdrawal immediately; DANA credits your wallet within subject to verification. No hidden fees apply to DANA transactions. Most new accounts have lower account preferences until KYC verification is completed, at which point limits increase. Check your account dashboard for your current DANA deposit and withdrawal range.

OVO and GoPay usage

OVO and GoPay are two of Indonesia's most widely used payment rails. Both integrate seamlessly with markashack for quick deposits and withdrawals. To deposit via OVO, select OVO from the payment methods menu. A secure payment gateway opens; scan the QR code or enter your OVO phone number. Confirm the amount and PIN in your OVO app. Funds land in markashack within subject to verification. GoPay follows the same flow: select GoPay, confirm your phone number, authorize in the GoPay app, and wait subject to verification for the credit. Both services require account verification before your first use. Once verified, deposits and withdrawals are instant. OVO and GoPay also support auto-reload features; markashack does not require this, but having a linked card on both wallets speeds future transactions. Withdrawal requests return directly to your registered OVO or GoPay account within the same window. Both wallets carry no markashack-side fees, though your wallet provider may charge transfer fees that are your responsibility.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) offer a traditional deposit method popular with corporate and high-volume users. markashack provides a unique BCA, Mandiri, BRI, or BNI VA code for each account. When you request a deposit via bank VA, the system generates a personal 16-digit account number tied to your markashack account. Simply transfer funds from your home bank to that VA code using your bank's mobile app or ATM. The system recognizes the payment automatically and credits your markashack account within subject to verification, depending on your home bank's processing window. BCA VA typically processes fastest (subject to verification); Mandiri and BRI take subject to verification; BNI may take up to subject to verification. For withdrawals, funds return to the same bank account you transferred from. Many users link a business account or savings account to their markashack VA for accounting transparency. Withdrawal processing is standard (subject to verification). Bank VA deposits carry no markashack fees; your home bank may charge a small inter-bank transfer fee.

Fees, limits and verification

markashack charges no deposit or withdrawal fees to users. Payment providers (DANA, OVO, GoPay, banks) may apply small transfer fees (typically our welcome offer–5,000) that are the responsibility of the user, not markashack. account preferences vary by payment method and account age. New accounts start with a limit of our welcome offer per day for e-wallets (DANA, OVO, GoPay, ShopeePay) and our welcome offer per day for bank VA. After successful KYC verification (which takes subject to verification and requires an ID scan and selfie), limits increase to our welcome offer per day for most payment methods. Withdrawal limits mirror account preferences; some accounts may have conservative settings during the first week, which relax after your first successful withdrawal. KYC (Know Your Customer) verification is compulsory and requires a valid national ID, passport, or driving license. The verification process is automated; most checks complete within minutes. Once verified, you gain access to all payment methods and higher transaction limits. If verification is delayed beyond 24 hours, contact support; our team can investigate and expedite the process.

Resolving a stalled transaction

Occasionally, a deposit may be debited from your payment app but not yet credited to markashack. This typically happens when payment networks experience temporary delays (1–non-specific info of transactions). First, wait subject to verification; most stalled deposits auto-resolve. Check your account transaction history to confirm the debit occurred. If the deposit still has not arrived, navigate to the support section and open a "Transaction Help" ticket. Provide your transaction ID (from your bank or wallet app), the amount, the payment method, and the exact time of the attempt. Our support team investigates within 2 hours and issues a manual credit if the payment is confirmed on the payment provider's side. Withdrawals may stall for similar reasons or if the linked account details are incorrect. Contact support immediately with your withdrawal request ID; we can cancel and reissue the withdrawal or correct account details for the next attempt. Processing windows vary by provider: expect subject to verification for e-wallets and bank VA. If a withdrawal exceeds 2 hours without credit, raise a support ticket and include your account holder name and the destination account details. The vast majority of stalled transactions are resolved within 4 hours of reporting.